Privacy Policy

01 Information We Collect

Depending on how you interact with DDN Trucking, we may collect information such as:

• Company name
• Contact name
• Email address
• Telephone or mobile phone number
• Origin and destination information
• Pickup dates
• Equipment requirements
• Commodity, weight, and other shipment details
• Information you provide when communicating with our team
• Information necessary to provide freight transportation, dispatch, quoting, scheduling, tracking, billing, customer service, and related business services

Our website’s rate-request form is designed to open an email application with the information entered by the user. Information submitted through the form is not stored in a database on this website.

02 How We Use Information

We may use the information we collect to:

• Respond to requests for freight rates and transportation services
• Communicate with customers, brokers, shippers, carriers, drivers, and business partners
• Schedule and coordinate transportation services
• Provide shipment and delivery updates
• Provide customer support
• Process business transactions and documentation
• Respond to inquiries
• Maintain business records
• Protect the security and integrity of our services
• Comply with applicable legal and regulatory requirements

03 SMS / Text Messaging

If you separately provide your express consent to receive SMS/text messages from DDN Trucking, we may use your mobile phone number to send conversational or informational messages related to your inquiry, freight quote, transportation services, scheduling, dispatch, shipment status, delivery coordination, customer service, or other business communications for which you have provided consent.

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.

04 Mobile Opt-In and SMS Consent

DDN Trucking does not sell or rent mobile phone numbers or SMS opt-in information for marketing purposes.

SMS consent is used only for the purposes described in this Privacy Policy and the applicable SMS Terms & Conditions.

05 Information Sharing

DDN Trucking does not sell personal information for marketing purposes.

We may disclose information to service providers, vendors, contractors, technology providers, communication providers, or other parties when reasonably necessary to operate our business, provide requested services, process communications, maintain our systems, or comply with legal obligations.

Such disclosures do not authorize those parties to use your SMS opt-in or mobile consent information for their own independent marketing purposes.

06 Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

07 Third-Party Services

Our website and business operations may use third-party service providers for functions such as website hosting, email, telecommunications, customer communications, and business operations.

These providers may process information as necessary to provide services to DDN Trucking.

08 Your Choices

You may contact us regarding information you have provided to DDN Trucking or request that we stop sending SMS messages by replying STOP to an SMS message.

For assistance with SMS messaging, reply HELP.

09 Changes to This Privacy Policy

DDN Trucking may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.

10 Contact Us

For privacy-related questions or requests, please contact:

By using our website or providing information to DDN Trucking, you acknowledge this Privacy Policy.